My Training Account
IATA's ground operations training aims to create efficiency on the ground through management and operational courses. Taught by industry experts, our courses focus on best practices within the complex operational environment in modern airports, preparing you to increase on-time performance in your ground station.
We have training for senior and junior-level airport professionals in the areas of management, marketing, operations and security. Explore the courses below to play an important part in this dynamic sector.
Found 71 courses and diplomas
Classroom
Business Aviation Handling and Fixed-Base Operations, FBO (classroom)
Learn best practices in commercial airline ground operations to build a profitable business model.
Classroom
Crisis Communications and Media Response for Airport and Station Managers (classroom)
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Virtual classroom
Crisis Communications and Media Response for Airport and Station Managers (LIVE virtual classroom)
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Classroom
Emergency Planning and Response for Airports and GSPs (classroom)
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
Virtual classroom
Emergency Response Fundamentals for Airports and GSPs (LIVE virtual classroom)
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
Diploma
Ground Operations Diploma
Gain management and operational knowledge about efficient ground operations for airlines and GSPs.
Partner-taught or self-study
Ground Operations Management with AHM for the Leadership & Management Training Program (partner-taught or self-study)
Learn how to supervise an airline station in a self-handled or out-sourced environment. Study the latest trends in passenger and baggage handling.
Partner-taught or self-study
Ground Operations Management with AHM (partner-taught or self-study)
Learn how to supervise an airline station in a self-handled or out-sourced environment. Study the latest trends in passenger and baggage handling.
E-LEARNING
Human Factors for Ground Operations - Fundamentals (e-learning)
Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.
Virtual classroom
Human Factors in Ground Operations (LIVE virtual classroom)
Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.
Classroom
Human Factors in Ground Operations (classroom)
Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.
Virtual classroom
IGOM Implementation and Standardized Procedures (LIVE virtual classroom)
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM)
Classroom
IGOM Implementation and Standardized Procedures (classroom)
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM)
Diploma
Integrated Risk Management (IRM) Diploma
Through four courses, review IRM skills and theory to manage the multiple risks that affect aviation organizations and the industry.
Virtual classroom
Introduction to Loss Prevention and Crime Reduction (Classroom) - Virtual
Explores loss prevention and crime reduction strategies within the aviation industry and learn the techniques that are available to you when detecting and mitigating organizational loss and crime.
E-LEARNING
ISAGO AGM GOSM – Aircraft Ground Movement (e-learning)
Learn how to define AGM’s specific scope and describe the ground operation procedures.
E-LEARNING
ISAGO CGM GOSM – Basics of Cargo and Mail Handling (e-learning)
Learn how to define the scope and key terms in the CGM discipline, define the scope of the GSP’s operations, and identify your required tools to perform an audit.
E-LEARNING
ISAGO Documentation and Training GOSM (e-learning)
Learn how to define key terms in the documentation and training from ORM sections 3 & 4 and LOD, PAB, HDL, AGM, CGM sections 3 & 4 of each discipline.
Virtual classroom
ISAGO for Ground Service Providers (LIVE virtual classroom)
Learn how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit.
Classroom
ISAGO for Ground Service Providers (classroom)
Learn how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit.
E-LEARNING
ISAGO HDL GOSM – Aircraft Handling and Loading (e-learning)
Learn how to define the scope and key terms of the HDL discipline, define the scope of the GSP’s operations, and identify the required tools to perform an audit.
E-LEARNING
ISAGO Induction (e-learning)
Learn how to define the scope and fundamental elements of the IATA Safety Audit for Ground Operations (ISAGO) program.
E-LEARNING
ISAGO LOD GOSM - Load Control (e-learning)
Learn how to define the scope and operations processes of the IATA ISAGO LOD GOSM - Load Control program.
E-LEARNING
ISAGO PAB GOSM – Passenger and Baggage (e-learning)
Learn how to define the scope and key terms of the PAB discipline and identify the required tools to perform an audit.
