My Training Account
IATA's ground operations training aims to create efficiency on the ground through management and operational courses. Taught by industry experts, our courses focus on best practices within the complex operational environment in modern airports, preparing you to increase on-time performance in your ground station.
We have training for senior and junior-level airport professionals in the areas of management, marketing, operations and security. Explore the courses below to play an important part in this dynamic sector.
Found 71 courses and diplomas
Classroom
Business Aviation Handling and Fixed-Base Operations, FBO
Learn best practices in commercial airline ground operations to build a profitable business model.
Classroom
Crisis Communications and Media Response for Airport and Station Managers
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Virtual classroom
Crisis Communications and Media Response for Airport and Station Managers
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Virtual classroom
Emergency Response Fundamentals for Airports and GSPs with ERP Simulation
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
Classroom
Emergency Planning and Response for Airports and GSPs with ERP Simulation
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
Diploma
Ground Operations Diploma
Advance your career in ground handling with the IATA Ground Operations Diploma. Gain practical skills in managing airside and landside operations, station performance, safety, and service quality.
Self-study
Ground Operations Management with AHM
Learn how to supervise an airline station in a self-handled or out-sourced environment. Study the latest trends in passenger and baggage handling.
Self-study
Ground Operations Management with AHM for the Leadership & Management Training Program
Learn how to supervise an airline station in a self-handled or out-sourced environment. Study the latest trends in passenger and baggage handling.
E-LEARNING
Human Factors for Ground Operations - Fundamentals
Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.
Virtual classroom
Human Factors in Ground Operations
Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.
Classroom
Human Factors in Ground Operations
Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.
Classroom
IGOM Implementation and Standardized Procedures
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM)
Virtual classroom
IGOM Implementation and Standardized Procedures
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM)
Classroom
Implementing Baggage Tracking through RFID and XML Messaging
Explore the options to track baggage with a specific focus on RFID how tracking data can be exchanged with other parties through baggage XML messaging
Classroom
ISAGO for Auditors
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices.
Virtual classroom
ISAGO for Auditors
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices.
Virtual classroom
ISAGO for Ground Service Providers
Learn how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit.
Classroom
ISAGO for Ground Service Providers
Learn how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit.
