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Found 613 courses and diplomas
Understanding NDC Architecture
An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture
Passenger Facilitation
Systems, tools, policies, and collaboration among multiple stakeholders necessary for achieving coherent and efficient aviation facilitation.
Introduction to Security Investigation
Learn the fundamentals of conducting an internal investigation for security occurrences and topics such as ethical considerations, understanding human factors, principles of an internal investigation and root cause analysis.
Principles of Airline Retailing: Key trends in airline distribution changes
Improve your understanding of the latest trends and opportunities in airline distribution and apply it towards shaping your own commercial strategy
Air Cargo Revenue Optimization
Learn the fundamental air cargo revenue management procedures and optimization skills.
Passenger Ground Services with Amadeus Altéa DCS
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Aircraft Weight and Balance
Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification.
Incident / Accident Prevention and Investigation
Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents.
- Español
- English
Data Protection – Key Principles and International Framework
Explore the needs of governments and commercial organizations to collect and use personal data, learn how data protection has evolved and where this is today.
- English
- Español
Managing People Performance
Gain the knowledge needed to bring out the best in the people you manage
- Español
- English
Airline Contract Law
This virtual course has been developed for aviation professionals to provide you with a good understanding of typical airline contracts and their effects on airline operations in everyday situation and in time of crisis.
- English
- Español
Law of Aviation Insurance
Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks.
- English
- Español
Passenger Interline Accounting and Control
Learn how to maximize the revenue potential of your airline’s interline agreements and gain efficiency in the settlement by avoiding rejections.
- English
- Español
Human Factors in Ground Operations
Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.
IGOM Implementation and Standardized Procedures
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM)
