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​Developing professionals for tomorrow's air transport industry

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Use the filters to find courses and diplomas that will help you get ahead in your career

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Found 628 courses and diplomas

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Lithium Battery Logistics Safety Management

Explore IATA’s Lithium Battery Safety Regulations (LBSR) and learn how to use the CEIV Lithium Battery audit checklist to ensure the safe transportation and handling of lithium batteries

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Consumer Protection in Air Transport

Providing a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable.

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Cargo Airline Customer Service

An introduction to the fundamental elements of customer service and how they can be applied in any organization

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Cargo Business Intelligence (BI) and Competition Analysis

Learn about factors that impact performance in the industry, effective decision-making using market research and analysis to increase market share

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SGHA and SLA Essentials

Learn about the latest updates and how to use the IATA SGHA as a commercial agreement and services description document

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Business Aviation Handling and Fixed-Base Operations, FBO

Learn best practices in commercial airline ground operations to build a profitable business model.

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Airline Financial Management

Identify key elements in analyzing the financial performance of your airline.

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Behavioral Analysis and Predictive Screening Strategies

Explore the role of human factors in security screening and learn how to utilize behavioral analysis strategies.

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Ramp Incident / Accident Investigation

Providing you with the necessary tools and techniques to investigate a ground operations (ramp) event.

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Passenger Proration - Fundamentals

Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization.

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Air Cargo for Pharma Shippers

Learn how air cargo transport is regulated, the role of key stakeholders, and how Good Distribution Practices (GDP) are implemented beyond compliance.

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Baggage Claims and Proration

Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.

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Airside Safety Management & Compliance

This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS).

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Dangerous Goods Regulations (DGR) for Preparing DG Consignments - Recurrent

Ensure compliance with all safety and regulatory requirements and continue to prepare dangerous goods consignments and the necessary accompanying documentation for transportation by air with complete confidence.

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Cargo Accident Investigation and Prevention

Focus on safety in a cargo environment by properly investigating accidents and developing effective prevention programs.