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Found 628 courses and diplomas
Lithium Battery Logistics Safety Management
Explore IATA’s Lithium Battery Safety Regulations (LBSR) and learn how to use the CEIV Lithium Battery audit checklist to ensure the safe transportation and handling of lithium batteries
Consumer Protection in Air Transport
Providing a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable.
Cargo Airline Customer Service
An introduction to the fundamental elements of customer service and how they can be applied in any organization
Cargo Business Intelligence (BI) and Competition Analysis
Learn about factors that impact performance in the industry, effective decision-making using market research and analysis to increase market share
SGHA and SLA Essentials
Learn about the latest updates and how to use the IATA SGHA as a commercial agreement and services description document
Business Aviation Handling and Fixed-Base Operations, FBO
Learn best practices in commercial airline ground operations to build a profitable business model.
Airline Financial Management
Identify key elements in analyzing the financial performance of your airline.
Behavioral Analysis and Predictive Screening Strategies
Explore the role of human factors in security screening and learn how to utilize behavioral analysis strategies.
Ramp Incident / Accident Investigation
Providing you with the necessary tools and techniques to investigate a ground operations (ramp) event.
Passenger Proration - Fundamentals
Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization.
Air Cargo for Pharma Shippers
Learn how air cargo transport is regulated, the role of key stakeholders, and how Good Distribution Practices (GDP) are implemented beyond compliance.
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Airside Safety Management & Compliance
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS).
Dangerous Goods Regulations (DGR) for Preparing DG Consignments - Recurrent
Ensure compliance with all safety and regulatory requirements and continue to prepare dangerous goods consignments and the necessary accompanying documentation for transportation by air with complete confidence.
Cargo Accident Investigation and Prevention
Focus on safety in a cargo environment by properly investigating accidents and developing effective prevention programs.
