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Developing professionals for tomorrow's air transport industry
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Found 686 courses and diplomas
Diploma
Tour Production Diploma (self-study)
This diploma is designed to provide an overview of the travel industry and then sharpen specific skills in the area of tour production, such as, advise your clients on the best tour options, create customized tour packages for niche customers, recommend group and luxury travel options and advise on advise on modes of transportation, accommodation and tours.
Classroom
Train the Trainer (classroom)
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event.
- English
- Español
- Français
Virtual classroom
Train the Trainer (LIVE virtual classroom)
Build on your existing instructional skills, giving you opportunities to evaluate and improve the way you design, conduct, and evaluate a training event
- English
- Español
- Français
Classroom
Training Needs Assessment (classroom)
Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements.
- English
- Español
Virtual classroom
Training Needs Assessment (LIVE virtual classroom)
Learn how to execute an effective training needs assessment so that you can respond more effectively to performance improvement interventions.
- English
- Español
E-LEARNING
Transport of Pharma Products and Vaccines by Air (e-learning)
Learn about product and transport process temperature ranges, packaging technologies, key risk factors and critical control points in pharma handling process.
Virtual classroom
Transport of Radioactive Materials by Air (LIVE virtual classroom)
Acquire the skills and knowledge to pack and ship radioactive materials by air in compliance with regulatory requirements
E-LEARNING
Travel Agency Fees: A Professional Approach (e-learning)
Learn best practices in implementing or setting of agency fees, the types of fees collected by travel agencies, and best to communicate them.
Partner-taught or self-study
Travel and Tourism Consultant (partner-taught or self-study)
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options
Diploma
Travel and Tourism Consultant Diploma (self-study)
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.
Partner-taught or self-study
Travel and Tourism Consultant for the Leadership & Management Training Program (partner-taught or self-study)
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options
E-LEARNING
Travel Document and Entry Requirement Checks (e-learning)
Learn the skills and tools used to identify forged documents and potentially disruptive passengers
Diploma
Travel Operations Diploma (self-study)
This diploma provides an overview of the travel industry and then sharpen specific skills in the area of travel operations, such as, interpreting fares, providing best fare quotes to customers, advise on travel formalities, using a Global Distribution System to make and maintain reservations, effectively using e-commerce principles to increase customer base and retain customer loyalty.
Diploma
Travel Sales and Operations Diploma (self-study)
Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations Diploma. Promote yourself as a holder of the highest level travel and tourism diploma to employers, customers, and travel industry suppliers.
