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Cultivating airline business executives
Develop competencies in all areas of airline commercial value creation to build a resilient airline industry

The airline industry is becoming increasingly complex with new commercial opportunities and challenges stemming from systems and technologies, evolving customer profile and preferences, increasing competition and new business models, progression of digital and analytical capabilities, shifting macro and regional variabilities, growing middle class and rising propensity for travel.

IATA Training utilizes industry-leading training to forge a strong performance for the industry. In addition to face-to-face sessions, the training courses are available as cost-effective LIVE virtual classroom courses or e-learning. Our course participants range from airline and airport veterans, to newcomers to the aviation eco-system as well as aspiring future aviation business leaders.


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Found 67 courses and diplomas

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Diversity and Inclusion (e-learning)

Understand the importance of diversity and inclusion and the economic and intangible benefits of an inclusive corporate culture

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Enterprise Risk Management for Aviation (LIVE virtual classroom)

Lead your organization in the transition from operational safety risk assessment to a fully integrated risk management using Integrated Risk Management (IRM) methodology.

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Enterprise Risk Management for Aviation (classroom)

Learn about the IATA IRM methodology and obtain the tools to implement a risk management process within your organization – from corporate risks to operational-related risks.

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Environment and Sustainability - University of St Gallen (classroom)

Learn how airlines and airports are trying to reduce and minimize their environmental impact, as well as their plans for continued future improvement.

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Environmental Management System - Advanced (classroom)

Learn how to develop risk mitigation plans and design compliance strategies.

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Environmental Management System - Advanced (LIVE virtual classroom)

Learn how to develop risk mitigation plans and design compliance strategies.

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Frequent Flyer Programs (FFPs), Customer Loyalty Management with Fraud Prevention (LIVE virtual classroom)

Advanced, in-depth knowledge of Frequent Flyer Programs (FFPs), Customer Experience, Loyalty Management strategies, Fraud Management, skills, development tools and latest trends

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Frequent Flyer Programs (FFPs), Customer Loyalty Management with Fraud Prevention (classroom)

Unlock the potential of your frequent flyer promotions with tools to measure its contribution, outline areas for improvement and promote it within your organization and to your customers.

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International Negotiation Skills (LIVE virtual classroom)

Enhance your negotiation skills in the global aviation industry with IATA’s International Negotiation Skills course

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International Negotiation Skills (classroom)

Enhance your negotiation skills in the global aviation industry with IATA’s International Negotiation Skills course

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