Manuals, Standards & Regulations

AIDX

​Aviation Information Data Exchange (AIDX) is the global XML messaging standard for ​exchanging flight data between airlines, airports and third parties

• Publication
• Free
• Airline Operations

• Free

Aircraft Maintenance Optimization Guidelines (AMOG)

The Aircraft Maintenance Optimization Guidelines are the most comprehensive summary of aircraft maintenance program basics.

• Publication
• Airline Operations

Airline Coding Directory

The Airline Coding Directory (ACD) is the official industry source for airline and airport codes worldwide.

• Publication
• Coding

Airline Industry Reservations Interline Message Procedures (AIRIMP)

The A4A-IATA Reservations Interline Message Procedures (AIRIMP) is the reference for communications standards for the handling of Passenger Reservations Interline Messages.

• Publication
• Retailing & Finance

Airline Operational Cost Management Guidelines

The Guidance Material & Best Practices for Airline Operational Cost Management (AOCM) assists airlines in developing cost reduction program

• Publication
• Airline Operations

Airline Sustainability Reporting Handbook

The Airline Sustainability Reporting Handbook (ASRH) is a tool for corporate social responsibility reporting using Global Reporting Initiatives (GRI) standards

• Publication
• Sustainability

Airport Development Reference Manual (ADRM)

For more than 50 years, the Airport Development Reference Manual (ADRM) has been recognized as the industry’s most important guide for airport planning and development.

• Publication
• Airport Infrastructure

Airport Handling Manual (AHM)

The Airport Handling Manual (AHM) contains all the industry-approved policies and standards to support safe and efficient ground operations above and below the wing.

• Publication
• Airport Infrastructure
• Airline Operations
• Ground Operations

Airport Infrastructure Manuals

Our Airport Infrastructure manuals contain global industry best practices on airport planning and infrastructure development.

• Publication
• Airport Infrastructure

API-PNR Toolkit

The API-PNR Toolkit includes presentations and videos, dynamic checklists and reference material to help you design passenger efficient data programs.

• Publication
• Free
• Passenger Experience
• Security

• Free

Aviation Cybersecurity Library

The Aviation Cybersecurity Library contains relevant guidance materials to help the industry in its effort to increase its posture and maturity towards cybersecurity.

• Publication
• Security

Baggage ID

IATA Airline Baggage Identification Chart is used for baggage claim forms distributed among passengers.

• Publication
• Airline Operations

Baggage Reference Manual (BRM)

The baggage reference manual (BRM) helps manage baggage operations, presenting potential issues that occur along a baggage chain and ways to solve them.

• Publication
• Passenger Experience
• Ground Operations
• Airline Operations

Battery Shipping Regulations

Powering the safe transportation of batteries by air. Information needed for supply chains to ensure they are complying with those shipping guidelines.

• Publication
• Cargo

Billing and Settlement Plans (BSPs) Data Interchange Standards

DISH is the global data interchange standard implemented by all Billing Settlement Plans (BSPs)

• Publication
• Retailing & Finance

Cabin Operations Safety Guide

The IATA Cabin Operations Safety Guide is intended to give airlines the tools they need to create and update safety procedures and policies.

• Publication
• Safety

Cargo Agency Conference Resolution Manual

This Cargo Agency Conference Resolution Manual (CACRM) includes all amendments adopted at the Cargo Agency Conference.

• Publication
• Cargo

Cargo Claims & Loss Prevention Handbook

The Cargo Claims and Loss Prevention Handbook (CCLPH) explains the entire claims process from the time the claim is received until it is settled.

• Publication
• Cargo

Cargo Operations Manuals

Access IATA’s Cargo Operations manuals, including the ULD Regulations, Cargo Handling Manual, and more. Achieve safety, efficiency, and customer focus in air cargo.

• Publication
• Cargo

Cargo Services Conference Resolution Manual

The Cargo Services Resolution Manual (CSCRM) includes all amendments adopted by the Cargo Agency Conference.

• Publication
• Cargo

Cargo-XML Toolkit

The Cargo-XML Toolkit provides standards for the electronic exchange of information for the air cargo industry.

• Publication
• Cargo

CargoLink - Directory of Cargo Professionals

CargoLink is an online directory for the cargo supply chain with more than 6,000 freight forwarders, airlines, airports & industry suppliers.

• Publication
• Cargo

City Code Directory (CCD)

The City Code Directory (CCD) is the reference for numerical and alphabetical codes for countries, cities, airports, currencies and area codes for passenger fares and cargo rates.

• Publication
• Coding

Codes - Airline and Airport Codes Search

Official directory of IATA codes used by airlines and airports, including IATA 3-letter and 2-letter codes.

• Publication
• Coding

Common Use Self Service (CUSS) Toolkit

This toolkit describes IATA Common Use Self Service (IATA RP 1706c), a standard that allows multiple airlines to share physical kiosks or other hardware devices to offer self-services to their passengers.

• Publication
• Passenger Experience
• Airline Operations

Common Use Standards Manuals

Common Use standards enable airlines, airports, and ground handling agents to optimize passenger processes using shared technologies. Access the Manuals using the digital format through any device connected to the Internet.

• Publication
• Airport Infrastructure
• Passenger Experience

Compassionate Transportation Manual

The Compassionate Transportation Manual (CTM) contains shipping guidelines for funeral operators, airlines and freight forwarders involved in the repatriation of human remains by air.

• Publication
• Cargo

Competency-Based Training & Assessment (CBTA) Library

The CBTA Library contains documents that consolidate the best practices for the implementation of effective and efficient CBTA programs for flight crew training.

• Publication
• Airline Operations

Crisis Communications and Reputation Management post-COVID

Free guidelines and best practices on dealing with the media after an aviation accident in the age of digital. For airlines, airports, manufacturers.

• Publication
• Free
• Other

• Free

Dangerous Goods Manuals

Simplify dangerous goods transport with IATA's DGR. Get manuals such as Dangerous Goods Regulations and Lithium Battery Shipping Guidelines for safe handling.

• Publication
• Cargo

Dangerous Goods Regulations (DGR)

IATA's Dangerous Goods Regulation (DGR) helps you classify, mark, pack, label and document dangerous shipments and hazardous materials in compliance with air transport regulations.

• Publication
• Cargo

Dangerous Goods Training Program - Workbooks

IATA's Dangerous goods training programs workbooks are designed to familiarize students with the various sections of the DGR manual.

• Publication
• Cargo

DGR Data eList Products

The DGR eList is a database product derived from the annually produced IATA Dangerous Goods Regulations manual.

• Publication
• Cargo

DGR, LAR & PCR for Electronic Flight Bags

The DGR, LAR and PCR for Electronic Flight Bags (eFB) allow flight crew to quickly verify details and ensures a more efficient and expedient pre-flight check.

• Publication
• Cargo

Digital Identity and Biometrics Fundamentals Handbook

The Digital Identity and Biometrics Fundamentals handbook explains travel identity forms and options for trusted digital Identifications suitable for air travel.

• Publication
• Passenger Experience

Environment & Sustainability Manuals

The Environment and Sustainability manuals contains standards and industry guidance to support sustainability initiatives for the aviation value chain.

• Publication
• Sustainability

Fatigue Management Guide for Airline Operations

The Fatigue Management Guide for Airline Operations supports Fatigue Risk Management Systems (FRMS), presenting the common approach of pilots, regulators and operators to this complex issues

• Publication
• Free
• Safety

• Free

Flight & Technical Ops Manuals

This digital portfolio provides practical guidance material and best practices based on regulatory standards for airline operations in the Flight and Technical areas.

• Publication
• Airline Operations

Fuel Servicing Guidelines

IATA fuel guidelines, developed by the Technical Fuel Group in consultation with fuel specialists aim to enhance safety in critical fuelling tasks

• Publication
• Airline Operations

Global Passenger Survey (GPS)

The IATA Global Passenger survey (GPS) details the preferences of air travelers from the point of ticket purchase until the point they collect their bags at their destination.

• Publication
• Passenger Experience
• Travel & Tourism

GOXML Toolkit

The Ground Operation XML Messaging toolkit (GOXML) is accessible to customers who obtain the latest edition of the Airport Handling Manual (AHM) digital version.

• Publication
• Ground Operations

Ground Operations Manuals

IATA’s Ground Operations manuals include the Airport Handling Manual and the Ground Operations Manual. Implement standardized procedures for safe, efficient ground handling.

• Publication
• Ground Operations

Guidance Material and Best Practices for IOSA Audit Handbook (GMBPIAH)

The Guidance Material and Best Practices for IOSA Audit Handbook (GMBPIAH) provides key insights and essential best practices for the implementation of audit programmes.

• Publication
• Safety

Guidance Material and Best Practices for Pilot Aptitude Testing

The Guidance Material and Best Practices for Pilot Aptitude Testing manual supports enhanced safety and efficiency

• Publication
• Free
• Airline Operations

• Free

IATA Cargo Handling Manual

The ICHM covers the entire shipping process door-to-door and describes the operating procedures standard in every stage of the transport chain in plain language.

• Publication
• Cargo

IATA Clearing Services Exchange Rates

The IATA Clearing Services Exchange Rates are currency exchange files used to perform interline invoicing and settlement between airlines

• Publication
• Retailing & Finance

IATA Consolidated Exchange Rates

The IATA Consolidated Exchange Rate (ICER) provides daily updates of exchange rates/BSR for conversion of fares, taxes, and fees to alternate currencies of payment.

• Publication
• Retailing & Finance

IATA Ground Operations Manual (IGOM)

The IGOM is your definitive source for the latest industry-approved standards harmonizing ground handling processes and procedures for frontline personnel.

• Publication
• Airport Infrastructure
• Ground Operations

IATA Health and Safety Checklist for Air Operators (IHSC)

The IATA Health Safety Checklist (IHSC) for airline operators provides the standards and recommended practices for self-assessment related to ICAO Public Health Corridor (PHC).

• Publication
• Safety

IATA List of Ticket and Airport Taxes and Fees (ILTATF)

The IATA List of Ticket and Airport Taxes and Fees (ILTATF) is tool for the collection, filling ticketing, remitting, interlining of various ticket and airport taxes, charges and fees.

• Publication
• Retailing & Finance

IATA Rates of Exchange

IATA Rates of Exchange (IROE) provides monthly updates of IATA currency rates of exchange used by the industry for fare/rate construction.

• Publication
• Retailing & Finance

IATA Safety Report

The IATA Annual Safety Report uncovers aviation safety concerns and develops prevention strategies to ensure the ongoing enhancement of safety

• Publication
• Free
• Safety

• Free

IATA Technical Peripheral Specifications (ITPS)

The IATA Technical Peripheral Specifications (ITPS) describes all exchanges of Departure Control Systems (DCSs) to device communication and all device responses regarding Common Use.

• Publication
• Passenger Experience
• Airline Operations

Infectious Substances Shipping Regulations (ISSR)

The infectious substances regulations includes information applicable to the transport of by air, sea, rail, road, mail of biological products and clinical waste.

• Publication
• Cargo

Integrated Risk and Resilience Management Manual (IRRM)

The Integrated Risk and Resilience Management Manual (IRRM) focuses on emergency response (ERP) and integrated risk management in aviation.

• Publication
• Safety
• Security

International Aircraft Financing (IAF)

Gain insight into the world of acquiring and financing aircraft with a manual covering air law, economics, taxation, accounting, insurance, politics and engineering.

• Publication
• Retailing & Finance
• Sustainability

IOSA Standard Manual (ISM)

The IOSA Standards Manual (ISM) contains guidance to make up the assessment criteria for the IOSA Audit and provides further information on IOSA XML products.

• Publication
• Safety

ISAGO Checklist

The ISAGO Checklist is an easy-to-use tool designed to quickly assess compliance with industry standards in ground handling. It helps organizations ensure adherence and streamline operational audits.

• Publication
• Ground Operations

Labels, Markings, Posters and Signage

IATA offers a wide variety of fully compliant labels, markings and posters that may be required on packages of dangerous goods and help overall awareness.

• Publication
• Cargo

Live Animals Regulations (LAR)

The Live Animals Regulations (LAR) is the essential standard to ship animals in a safe, humane and cost-effective manner.

• Publication
• Cargo

Maximum Permitted Mileage Manual (MPM)

The Maximum Permitted Mileage Manual (MPM) contains the Maximum Permitted Mileage distances for every city pair, which is required in fare construction and to establish prorate factors.

• Publication
• Retailing & Finance

Medical Manual for Aviation

The IATA Aviation Medical Manual focuses on airline administration and operations from a medical/health point of view for passengers and crew

• Publication
• Free
• Safety

• Free

Multilateral & Bilateral Interline Traffic Agreements

The Multilateral Interline Traffic Agreement (MITA) manual and Bilateral Interline E-ticketing Agreements (BIETA) presents all interline agreements in digital formats for easy integration with your systems.

• Publication
• Retailing & Finance

Passenger Agency Conference Resolutions Manual

The Passenger Agency Conference Resolutions Manual contains the Resolutions of the IATA Passenger Agency Conference

• Publication
• Travel & Tourism

Passenger Experience Manuals

The Passenger Experience manuals and guidelines provide industry guidance, recommended practices as well as technical standards to improve customer experience in air travel.

• Publication
• Passenger Experience

Passenger Services Conference Resolution Manual

The Passenger Services Conference Resolution Manual (PSCRM), formerly called the Passenger Services Conference Manual, contains all resolutions for passenger and baggage processing in interline environment.

• Publication
• Passenger Experience
• Travel & Tourism
• Airline Operations

Passenger Tariffs Conference Composite Manual

The Passenger Tariffs Conference Composite Manual (PTCCM) formerly called the Passenger Standards Conference Tariffs Manual (PSCTM) includes definitions, mileage, fare and currency principles and interline baggage rules.

• Publication
• Retailing & Finance

Perishable Cargo Regulations

The Perishable Cargo Regulations (PCR) has all the up-to-date, best-practice information you need to develop loss-minimizing perishable shipping processes.

• Publication
• Cargo

Reservations Handbook

The Reservations Handbook is designed to provide a central source of reservations procedures and practices. It addresses every possible reservations scenario including internationally agreed upon rules and interline reservation procedures.

• Publication
• Retailing & Finance

Revenue Accounting Manual

IATA Revenue Accounting Manual explains the standard billing procedures for the interline accounting of passenger, cargo, Universal Air Travel and miscellaneous revenues.

• Publication
• Retailing & Finance

Safety Manuals

Safety remains IATA's top priority. The best strategy for safety is prevention, and our manuals can help your organization to properly plan and implement appropriate standards.

• Publication
• Safety

Security Management System (SeMS) Manual

The Security Management System (SeMS) Manual focuses on essential aspects of aviation security management, including accountabilities, risk assessment, communication.

• Publication
• Security

Security Manuals

Staying up to date with rapidly changing regulations allows you to be better prepared for the challenges that the global security environment presents.

• Publication
• Security

Special Cargo Manuals

IATA’s Special Cargo manuals provide expert guidance on shipping live animals, perishables, temperature-sensitive goods, and human remains. Includes Live Animals and Perishable Cargo Regulations.

• Publication
• Cargo

Standard Computerized Airplane Performance (SCAP)

SCAP is a specification which defines the interface requirements for aircraft manufacturer supplied inflight performance software for implementation in the airline user environment.

• Publication
• Airline Operations

Standard Procedures for Preloading Advance Cargo Information (PLACI) Manual

​IATA's Preloading Advance Cargo Information Guidelines provides harmonized and standardized procedures for advance cargo information filing in a unique, comprehensive manual.

• Publication
• Cargo

Standard Schedules Information Manual (SSIM)

The Standard Schedules Information Manual (SSIM) standardizes airline scheduling and slot data handling procedures.

• Publication
• Slots

Station Standard Minimum Connecting Time(s) (MCT)

The IATA Station Standard Minimum Connecting Time(s) - "Airport Standard MCT" includes 400+ of the most connected airports worldwide, representing 90% of international connections.

• Publication
• Airport Infrastructure

Temperature Control Regulations (TCR)

The Temperature Control Regulation (TCR) contains all the information you need to ship temperature-sensitive products: carrier and government regulations, packaging, documentation requirements

• Publication
• Cargo

Ticketed Point Mileage (TPM)

The official source for flown mileages between all points used by airlines is the Ticketed Point Mileage Manual (TPM) that includes more than 65,000 city pair mileages.

• Publication
• Retailing & Finance

Ticketing Handbook

The Ticketing Handbook is the official guide to worldwide airline passenger ticketing.

• Publication
• Retailing & Finance

Travel & Tourism Manuals

Our travel and tourism manuals provide travel agents and related professionals with a wealth of knowledge.

• Publication
• Travel & Tourism

ULD Regulations

ULD regulations help ground handlers and airline workers process freight efficiently and safely while reducing delays, fines and aircraft damage.

• Publication
• Cargo