The IATA General Management Diploma provides industry professionals with a first class general management education without interrupting their careers. The program is designed to balance theory and practical application, being aware of the need for today’s managers and business leaders to develop and implement efficient operational solutions, while simultaneously ensuring the strategic renewal of their organizations. The diploma gives you the possibility to map your competency development from over 30 IATA general management courses in human capital, strategy, project management, and other important areas.
Upon completion of this diploma you will be able to:
Candidates must complete 4 Elective courses within three years.
A passing mark of 70% is required on all assignments and exams. A special distinction is awarded to candidates who obtain a distinction in all, or all but one, of all course exams and assignments that make up this Diploma.
Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career.
Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises.
Learn about the IATA IRM methodology and obtain the tools to implement a risk management process within your organization – from corporate risks to operational-related risks.
Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty.
Improve your communication and presentation skills in a multicultural environment.
Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy.
Systematically design, develop, implement, and evaluate training using an instructional design model.
This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course.
Prepare for each phase of a negotiation process, and determine both short-term and long-term costs of negotiating.
Lead talent development and plan the succession for the sustainability of your organization.
This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company.
Position training at the heart of organizational growth and improvement.
Polish your skills and understand cultural awareness and communication as a service provider.
Improve your effectiveness as a manager to create and strengthen a team, understand different behavioral characteristics, set clear expectations.
Gain the knowledge needed to bring out the best in the people you manage
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios.
Learn how to properly manage and control the procurement process with your suppliers.
Further develop your project planning skills and acquire practical techniques to deal with real projects.
This course will teach you the fundamentals of project management.
Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements.
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event.
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