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Found 682 courses and diplomas
Security Management System - SeMS Competency Test (self-study)
The SeMS Competency Test is an industry benchmark of Security Management System (SeMS) knowledge.
Security Management System (SeMS) Introductory (LIVE virtual classroom)
The initial benchmark to embark on the journey towards IATA SeMS Certification.
Security Management Systems - SeMS (classroom)
Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results.
- English
- Español
Security Management Systems - SeMS (LIVE virtual classroom)
Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results.
- English
- Español
Security Risk and Crisis Management (LIVE virtual classroom)
Address the security vulnerabilities in your organization and handle the aftermath of a crisis and to learn how to minimize risk by reviewing current threats to the aviation industry.
Security Risk and Crisis Management (classroom)
Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center.
Selling Leisure and Corporate Travel (classroom)
Designed for travel industry professionals to provide an understanding of the global travel and tourism industry and how to manage key activities in leisure or corporate travel business.
Selling Leisure and Corporate Travel (LIVE virtual classroom)
Explore ways to reach new customer segments during the industry restart and sharpen your selling and marketing skills to increase your customer base.
Selling Security to C-Suite Board Level (LIVE virtual classroom)
This course supports you in the identification, delivery and follow-up principles that support Board level governance.
Selling Sustainable Travel Workshop: Tools and techniques for travel organizations (classroom)
Assess environmental, social and economic impacts of your products and services and clarify customers’ questions about sustainability
Selling Sustainable Travel Workshop: Tools and techniques for travel organizations (LIVE virtual classroom)
Assess environmental, social and economic impacts of your products and services and clarify customers’ questions about sustainability
Serving the Travel Customer (partner-taught or self-study)
Gain essential strategies to ensure that the customer’s level of satisfaction will influence a purchase or repurchase decision.
SGHA for Line Maintenance (classroom)
Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services.
SGHA for Line Maintenance (LIVE virtual classroom)
Learn how to use the IATA Standard Ground Handling Agreement to its fullest potential as a commercial agreement and services description document for line maintenance services
SGHA Version 2023 & SLA Refresher (classroom)
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template