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Developing professionals for tomorrow's air transport industry
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Found 680 courses and diplomas
Diploma
Passenger Experience Excellence Diploma
Designed to cover passenger experience and digital transformation trends to provide your passengers with a seamless, secure and efficient travel journey that is highly personalized.
Classroom
Passenger Experience Service Design - Advanced (classroom)
Gain a deeper insight on how to use service design thinking as a methodology to empathize with passengers and ensure passenger satisfaction across the whole experience.
Classroom
Passenger Facilitation (classroom)
Systems, tools, policies, and collaboration among multiple stakeholders necessary for achieving coherent and efficient aviation facilitation.
Virtual classroom
Passenger Fares and Ticketing - Advanced (LIVE virtual classroom)
Learn how to price complexed itineraries with surface sectors and how to determine different types of combinations: single vs. multiple pricing units with possible end-on and side-trips.
Classroom
Passenger Fares and Ticketing - Advanced (classroom)
Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units.
Virtual classroom
Passenger Fares and Ticketing - Basic (LIVE virtual classroom)
Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data
- English
- Español
Classroom
Passenger Fares and Ticketing - Basic (classroom)
Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible.
- English
- Español
Virtual classroom
Passenger Fares and Ticketing - Intermediate (LIVE virtual classroom)
Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
Classroom
Passenger Fares and Ticketing - Intermediate (classroom)
Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
Partner-taught or self-study
Passenger Ground Services (partner-taught or self-study)
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Partner-taught or self-study
Passenger Ground Services for the Leadership & Management Training Program (partner-taught or self-study)
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Partner-taught or self-study
Passenger Ground Services with Amadeus Altéa DCS (partner-taught or self-study)
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Classroom
Passenger Handling Supervision (classroom)
Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards
Classroom
Passenger Interline Accounting and Control (classroom)
Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions.
- English
- Español
Virtual classroom
Passenger Interline Accounting and Control (LIVE virtual classroom)
Learn how to maximize the revenue potential of your airline’s interline agreements and gain efficiency in the settlement by avoiding rejections.
- English
- Español
