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IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 429 courses and diplomas
Virtual classroom
Passenger Fares and Ticketing - Basic (LIVE virtual classroom)
Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data
- English
- Español
Classroom
Passenger Fares and Ticketing - Basic (classroom)
Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible.
- English
- Español
Virtual classroom
Passenger Fares and Ticketing - Intermediate (LIVE virtual classroom)
Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
Classroom
Passenger Fares and Ticketing - Intermediate (classroom)
Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
Classroom
Passenger Handling Supervision (classroom)
Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards
Classroom
Passenger Interline Accounting and Control (classroom)
Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions.
- English
- Español
Virtual classroom
Passenger Interline Accounting and Control (LIVE virtual classroom)
Learn how to maximize the revenue potential of your airline’s interline agreements and gain efficiency in the settlement by avoiding rejections.
- English
- Español
Classroom
Passenger Processing Design and Implementation (classroom)
Gain the skills to carry out transformational projects through industry recommended practices for successful Fast Travel implementations
Virtual classroom
Passenger Proration - Advanced (LIVE virtual classroom)
Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P).
Classroom
Passenger Proration - Advanced (classroom)
Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P).
