A Safety Management System (SMS) is a systematic approach to managing safety in aviation and other safety critical industries. Airlines that implement an SMS are able to identify and mitigate safety risks that they are exposed to during their day-to-day operation, ultimately improving safety performance.

IATA SMS Strategy Outcomes

Recognizing the importance of establishing an effective SMS, IATA has developed an SMS Strategy to ensure the benefits are maximized. Consisting of three strategic pillars, we have defined the following outcomes that will be supported by action plans:

IATA capability IATA Member capability Global Influence

IOSA auditors are fully competent in SMS practices to conduct effective Maturity Assessments.

Continually improving the findings management process to ensure it effectively supports our members’ improvement.  

Air operators have the tools they need to build and enhance their SMS, incorporating data management that encourages ongoing improvement. 

We influence SMS practices and standards setting globally to reflect the needs of our members.  

We promote safety by offering our customers an extensive portfolio of training courses.   

SMS – Tools for Implementation

 

When building a management system, there are several important aspects to consider, such as setting goals, developing implementation plans, documenting processes, and evaluating performance. To make the most out of SMS, it's crucial to grasp the key basic concepts to promoting safer and smooth operations across the industry. An effective SMS will not only support the delivery of safety objectives but increase operational resilience.

To assist airlines in maintaining and evolving their SMS and in support of our SMS Strategy, IATA has collated together useful tools, guidance material and practical examples, conveniently divided into the four pillars of the SMS framework: 

  • Safety Policy and Objectives
  • Safety Risk Management
  • Safety Assurance
  • Safety Promotion

Explore these resources and more on IATA Connect. 

 

We also invite you to visit the Safety Issue Hub (SIH) on the IATA Connect platform! Discover vital safety information and guidance material, and connect with safety practitioners worldwide. Join the community and stay updated on safety-related topics.

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