My Training Account
The airline industry is becoming increasingly complex with new commercial opportunities and challenges stemming from systems and technologies, evolving customer profile and preferences, increasing competition and new business models, progression of digital and analytical capabilities, shifting macro and regional variabilities, growing middle class and rising propensity for travel.
IATA Training utilizes industry-leading training to forge a strong performance for the industry. In addition to face-to-face sessions, the training courses are available as cost-effective LIVE virtual classroom courses or e-learning. Our course participants range from airline and airport veterans, to newcomers to the aviation eco-system as well as aspiring future aviation business leaders.
Found 116 courses and diplomas
Classroom
Airline Business Models and Competitive Strategies - Virtual Simulation Program
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management.
Virtual classroom
Airline Business Models and Competitive Strategies: virtual simulation program - University of St Gallen
Sharpen your management skills and apply newly acquired knowledge in a real market-based simulation game vying for market share and profitability against fellow professionals from the industry!
Virtual classroom
Airline Commercial Management for Operations Professionals
Learn how commercial decisions affect airline operations and vice versa.
Classroom
Airline Commercial Management for Operations Professionals
Learn how commercial decisions affect airline operations and vice versa.
Classroom
Airline Cost-efficiency Practices & Value-add Strategies - University of St Gallen
Learn how to continuously improve your airline by containing specific airline costs by reviewing a number of airline strategic cost-cutting plans and incorporating necessary mechanisms and procedures to maintain a viable cost reduction program.
Self-study
Airline Customer Service course
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
- English
- 中文
Self-study
Airline Customer Service for the Leadership & Management Training Program
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
E-LEARNING
Airline Customer Service Fundamentals
Upskill and learn new skills to deliver on business objectives to meet the increased expectations of airline customers
Virtual classroom
Airline Customer Service Strategy and Management
Classroom
Airline Distribution Strategies and e-Commerce
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes.
