​Industry case studies, challenging simulation programs and hands-on, practical training will help you maximize your potential as a manager across all areas of an airline.

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Found 39 courses and diplomas

Airline Management Diploma

Gain the skills to anticipate, respond, and adapt to the demands of a changing industry.

  • English
  • Español
  • Français
  • Pусский
  • Diploma

Airline Sales and Key Account Management (Classroom, 4 days)

Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional.

  • English
  • Course

Ancillary Revenue Strategies (Classroom, 4 days)

Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue.

  • English
  • Course

Building Teamwork and Creativity (Classroom, 1 day)

This workshop is designed to create a new level of teamwork awareness and creativity, both in management and team members.

  • English
  • Course

Business Ethics (Classroom, 3 days)

Gain a broad understanding of business ethics concepts and learn how to apply an ethical code of practice within your organization to influence behavior and contribute to bottom line performance.

  • English
  • Course

Certified Aviation Sustainability (CSR) Practitioner Program (Classroom, 2 days)

Become a qualified Sustainability professional in Corporate Social Responsibility (CSR) with this challenging two-day training offered by IATA in partnership with CSE.

  • English
  • Course

Consumer Protection in Air Transport (Classroom, 3 days)

This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable.

  • English
  • Course

Deregulation and Open Skies, Alliances, Equity Partnerships and Strategic Partnerships (Classroom, 5 days)

Contribute to your company’s success by learning how to build, analyze and implement effective alliances, strategic partnerships, and equity partnerships within the industry.

  • English
  • Course

Digitalization – Reshaping the Corporate Learning Landscape (Classroom, 3 days)

Analyze the evolution of digital technologies and discuss how the adoption of a digital way of learning impacts organizational culture

  • English
  • Course

Effective Writing Skills (Classroom, 3 days)

Writing skills are a great asset no matter what your job role. Learn how to communicate clearly, concisely, and effectively in emails, reports, sales proposals, presentations and more. This course will ensure your writing skills are consistent with you and your company’s desired brand image.

  • English
  • Course