My Training Account
The airline industry is becoming increasingly complex with new commercial opportunities and challenges stemming from systems and technologies, evolving customer profile and preferences, increasing competition and new business models, progression of digital and analytical capabilities, shifting macro and regional variabilities, growing middle class and rising propensity for travel.
IATA Training utilizes industry-leading training to forge a strong performance for the industry. In addition to face-to-face sessions, the training courses are available as cost-effective LIVE virtual classroom courses or e-learning. Our course participants range from airline and airport veterans, to newcomers to the aviation eco-system as well as aspiring future aviation business leaders.
Found 68 courses and diplomas
Classroom
Airline Commercial Management for Operations Professionals (classroom)
Learn how commercial decisions affect airline operations and vice versa.
Virtual classroom
Airline Commercial Management for Operations Professionals (LIVE virtual classroom)
Learn how commercial decisions affect airline operations and vice versa.
E-LEARNING
Airline Customer Service Fundamentals (e-learning)
Upskill and learn new skills to deliver on business objectives to meet the increased expectations of airline customers
Classroom
Airline Customer Service: Strategy Design and Implementation (classroom)
Understand the concepts and processes required to design and implement a successful customer service strategy at an airline.
- English
- Español
Classroom
Airline Distribution Strategies and e-Commerce (classroom)
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes.
Classroom
Airline Leading Practices and Cost Reduction Strategies (classroom)
Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization.
- English
- Español
Virtual classroom
Airline Leading Practices and Cost Reduction Strategies (LIVE virtual classroom)
learn how to maximize revenues through strategic segmentation, monetizing key units and products, among others in order to optimize profitability and returns.
- English
- Español
Diploma
Airline Management Diploma
Gain the skills to anticipate, respond, and adapt to the demands of a changing industry.
Virtual classroom
Airline Management of Low-Cost Carriers: How to make this model successful (LIVE virtual classroom)
Become a Low Cost Carrier (LCC) specialist with comprehensive knowledge to establish or manage a successful and sustainable LCC
Classroom
Airline Management of Low-Cost Carriers: How to make this model successful (classroom)
Become a Low Cost Carrier (LCC) specialist with comprehensive knowledge to establish or manage a successful and sustainable LCC.
