This growing collection of courses covers the most recent trends for ensuring top-quality operations and is taught by experienced industry practitioners.
Using an engaging, interactive approach to learning, our courses combine lectures, technology, and hands-on exercises to quickly transfer the tools you need.
Found 40 courses and diplomas
Airline Cabin Crew Training (partner-taught or self-study)
This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines.
- English
- 中文
Airline Customer Service (partner-taught or self-study)
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
- English
- 中文
Airline Operations Diploma
Learn the skills to manage airline operations, ground operations, and to implement emergency response programs.
- English
- Español
Airline Quality Management Diploma
Learn how to design and implement a QMS that includes a document control system and internal audit processes.
- English
- Español
Aviation Internal Auditor (LIVE virtual classroom)
This course prepares you to conduct consistent audits and drive continuous improvement within your organization.
- English
- Español
Aviation Internal Auditor (classroom)
This course prepares you to conduct consistent audits and drive continuous improvement within your organization.
- English
- Español
Aviation Lead Auditor (classroom)
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills.
- English
Aviation Lead Auditor (LIVE virtual classroom)
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills.
- English
Aviation Security Operations Diploma
Gain knowledge of security in a selection of operational areas and earn an industry recognized diploma.
- English
- Español
- Français
- Italiano
Document Control Systems (classroom)
This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments.
- English
Document Control Systems (LIVE virtual classroom)
This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments.
- English
Enterprise Risk Management for Aviation (classroom)
Learn about the IATA IRM methodology and obtain the tools to implement a risk management process within your organization – from corporate risks to operational-related risks.
- English
Enterprise Risk Management for Aviation (LIVE virtual classroom)
Lead your organization in the transition from operational safety risk assessment to a fully integrated risk management using Integrated Risk Management (IRM) methodology.
- English
Flight Operations Management - Introduction (LIVE virtual classroom)
Align your flight operations with regulatory requirements and learn how to manage recruitment and training.
- English
Flight Operations Management - Introduction (classroom)
Align your flight operations with regulatory requirements and learn how to manage recruitment and training.
- English
Human Trafficking Awareness (e-learning)
Learn the most recent techniques on how to spot and how to manage human trafficking situations
- English
Implementing Baggage Tracking through RFID and XML Messaging (classroom)
Explore the options to track baggage with a specific focus on RFID how tracking data can be exchanged with other parties through baggage XML messaging
- English
In-flight Security (classroom)
From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises.
- English
IOSA Airline Auditor – Flight Operations (FLT) Discipline (LIVE virtual classroom)
Learn how to use the IOSA auditor actions and interpret IOSA Standards and Recommended Practices (ISARPs)
- English
IOSA Airline Auditor – Flight Operations (FLT) Discipline (classroom)
Learn how to use the IOSA auditor actions and interpret IOSA Standards and Recommended Practices (ISARPs)
- English
IOSA Airline Auditor – Operational Control and Flight Dispatch (DSP) Discipline (LIVE virtual classroom)
Focussing on the IOSA discipline - Operational Control and Flight Dispatch (DSP), you will be equipped with the knowledge and skills to perform internal audits using the IOSA DSP checklist.
- English
IOSA Airline Auditor – Operational Control and Flight Dispatch (DSP) Discipline (classroom)
Focussing on the IOSA discipline - Operational Control and Flight Dispatch (DSP), you will be equipped with the knowledge and skills to perform internal audits using the IOSA DSP checklist.
- English
IOSA Airline Auditor Training (LIVE virtual classroom)
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13
- English
IOSA Airline Auditor Training (classroom)
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13
- English