My Training Account
This growing collection of courses covers the most recent trends for ensuring top-quality operations and is taught by experienced industry practitioners.
Using an engaging, interactive approach to learning, our courses combine lectures, technology, and hands-on exercises to quickly transfer the tools you need.
Found 42 courses and diplomas
Virtual classroom
ACC3/RA3/KC3 Cargo Security Manager (LIVE virtual classroom)
Prepare your organization for participation in the ACC3/RA3/KC Security Validation.
Classroom
ACC3/RA3/KC3 Cargo Security Manager (classroom)
Prepare your organization for participation in the ACC3/RA3/KC Security Validation.
Partner-taught or self-study
Airline Cabin Crew Training course (partner-taught or self-study)
This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines.
Partner-taught or self-study
Airline Cabin Crew Training for the Leadership & Management Training Program (partner-taught or self-study)
Take this first step to becoming an airline cabin crew member while developing your people and business management skills.
Partner-taught or self-study
Airline Customer Service course (partner-taught or self-study)
Drive outstanding customer service with the winning combination of knowledge, skills, and attitude.
- English
- 中文
Partner-taught or self-study
Airline Customer Service for the Leadership & Management Training Program (partner-taught or self-study)
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
Diploma
Airline Operations Diploma
Learn the skills to manage airline operations, ground operations, and to implement emergency response programs.
Diploma
Airline Quality Management Diploma
Learn how to design and implement a QMS that includes a document control system and internal audit processes.
Classroom
Auditing in Aviation – University of St. Gallen (classroom)
IATA’s Auditing in Aviation – University of St. Gallen course deals with compliance, the basic regulations and how to install efficient internal auditing processes.
Classroom
Aviation Internal Auditor (classroom)
This course prepares you to conduct consistent audits and drive continuous improvement within your organization.
- English
- Español
Virtual classroom
Aviation Internal Auditor (LIVE virtual classroom)
This course prepares you to conduct consistent audits and drive continuous improvement within your organization.
- English
- Español
Virtual classroom
Aviation Lead Auditor (LIVE virtual classroom)
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills.
Classroom
Aviation Lead Auditor (classroom)
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills.
Diploma
Aviation Security Operations Diploma
Gain knowledge of security in a selection of operational areas and earn an industry recognized diploma.
Classroom
Document Control Systems (classroom)
This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments.
Virtual classroom
Document Control Systems (LIVE virtual classroom)
This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments.
Classroom
Emergency Planning and Response for Airlines with ERP Simulation (classroom)
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements.
Virtual classroom
Emergency Planning and Response for Airlines (LIVE virtual classroom)
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements.
Virtual classroom
Enterprise Risk Management for Aviation (LIVE virtual classroom)
Lead your organization in the transition from operational safety risk assessment to a fully integrated risk management using Integrated Risk Management (IRM) methodology.
Classroom
Enterprise Risk Management for Aviation (classroom)
Learn about the IATA IRM methodology and obtain the tools to implement a risk management process within your organization – from corporate risks to operational-related risks.
Classroom
Flight Operations Management - Introduction (classroom)
Align your flight operations with regulatory requirements and learn how to manage recruitment and training.
Virtual classroom
Flight Operations Management - Introduction (LIVE virtual classroom)
Align your flight operations with regulatory requirements and learn how to manage recruitment and training.
Classroom
Implementing Baggage Tracking through RFID and XML Messaging (classroom)
Explore the options to track baggage with a specific focus on RFID how tracking data can be exchanged with other parties through baggage XML messaging
Classroom
In-flight Security (classroom)
From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises.
