My Training Account
This growing collection of courses covers the most recent trends for ensuring top-quality operations and is taught by experienced industry practitioners.
Using an engaging, interactive approach to learning, our courses combine lectures, technology, and hands-on exercises to quickly transfer the tools you need.
Found 40 courses and diplomas
Classroom
ISAGO for Auditors (classroom)
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices.
Virtual classroom
ISAGO for Auditors (LIVE virtual classroom)
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices.
Classroom
Managing Airline Scheduling Challenges (classroom)
Gain in-depth understanding of the most common constraints and challenges in airline scheduling.
Virtual classroom
Managing Airline Scheduling Challenges (LIVE virtual classroom)
Gain in-depth understanding of the most common constraints and challenges in airline scheduling.
Diploma
Network Development and Management Diploma
This diploma provides the basis and practical know-how to effectively develop the skills required to achieve key commercial objectives.
Virtual classroom
Operational Cyber Security in Aviation (LIVE virtual classroom)
Providing you with more in-depth skills to evaluate and mitigate the risk of a cyber-attack, protect your critical systems, information, assets and data in aviation.
Classroom
Operational Cyber Security in Aviation (classroom)
Providing you with more in-depth skills to evaluate and mitigate the risk of a cyber-attack, protect your critical systems, information, assets and data in aviation.
Classroom
Passenger Experience Service Design - Advanced (classroom)
Gain a deeper insight on how to use service design thinking as a methodology to empathize with passengers and ensure passenger satisfaction across the whole experience.
Classroom
Passenger Processing Design and Implementation (classroom)
Gain the skills to carry out transformational projects through industry recommended practices for successful Fast Travel implementations
Classroom
Quality Management (QMS) for Airlines (classroom)
This course provides an introduction to QMS components and objectives that you can establish within your operations.
Virtual classroom
Quality Management (QMS) for Airlines (LIVE virtual classroom)
This course provides an introduction to QMS components and objectives that you can establish within your operations.
E-LEARNING
Quality Management Systems (QMS) Fundamentals (e-learning)
This course will provide you with the fundamental knowledge needed to work with Quality Management Systems (QMS).
Classroom
Re-imagining Passenger Experience Through Design Thinking (classroom)
An introduction to the design thinking process, and how to apply 'human-centered' design techniques, in combination with analytical research of customers
Virtual classroom
Passenger Experience Service Design Fundamentals (LIVE virtual classroom)
Understand the design thinking process and show you how to apply "human-centered design" techniques in combination with analytical research of customers
Classroom
Security Audit and Quality Control (classroom)
Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments.
Virtual classroom
Security Audit and Quality Control (LIVE virtual classroom)
An advanced course focussing on industry-wide security audit requirements and essential airline and airport security audit requirements in ICAO Annex 17
