Our operations, quality and audit training delivers the skills and information you need to stay on top of international regulatory requirements. This growing collection of courses covers the most recent trends for ensuring top-quality operations and is taught by experienced industry practitioners.

Using an engaging, interactive approach to learning, our courses combine lectures, technology, and hands-on exercises to quickly transfer the tools you need.

Digital courses

Supporting the industry during the COVID-19 pandemic we have extended our course offering by introducing live virtual classes for some of our classroom courses. See the list of Safety & Quality digital courses

Classroom schedule

See the schedule of Airline Operations, Quality and Audit classroom training courses


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Found 26 courses and diplomas

Re-imagining Passenger Experience Through Design Thinking

An introduction to the design thinking process, and how to apply 'human-centered' design techniques, in combination with analytical research of customers

  • English
  • Course

Security Audit and Quality Control (Classroom, 5 days)

Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments.

  • English
  • Course