My Training Account
We have training for senior and junior-level airport professionals in the areas of management, marketing, operations and security. Explore the courses below to play an important part in this dynamic sector.
Our courses are taught by experienced industry practitioners, providing best practices and skills to help you overcome the increasing competition in the airport market.
Found 76 courses and diplomas
Classroom
A-CDM in Airport and Ground Operations (classroom)
Learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations
- English
Diploma
Advanced Airport Operations Diploma
For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.
- English
- Español
- Français
Classroom
Aircraft De-icing Operations Management (classroom)
Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities.
- English
Classroom
Aircraft Recovery (classroom)
Identify potential issues in aircraft recovery when removing immobilized or disabled aircraft in a timely manner.
- English
Classroom
Airport Certification and Infrastructure Standards (classroom)
Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations.
- English
- Español
Virtual classroom
Airport Command and Control – Smart AOCC (LIVE virtual classroom)
Learn about a method to define the size of an AOCC, to set up documents for the procurement process of systems and equipment based on your organizational structure
- English
Classroom
Airport Customer Service (classroom)
Drive a culture of excellence around customer service and communication.
- English
Classroom
Airport Development and Infrastructure Design (classroom)
Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure.
- English
Classroom
Airport Extreme Weather Operations and Planning (classroom)
Explore planning tools and procedures to help your airport respond to adverse conditions. Learn how to establish a proactive culture across your operations and organization.
- English
Classroom
Airport Financial Management (classroom)
Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations.
- English
Classroom
Airport Marketing & Corporate Communications Strategies (classroom)
Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies.
- English
Classroom
Airport Master Planning (classroom)
Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service.
- English
Classroom
Airport Operations - Advanced (classroom)
Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements.
- English
- Español
Classroom
Airport Operations Flow Planning and Optimization (classroom)
Good planning and analytics are key in optimizing all the operational areas at an airport.
- English
Classroom
Airport Privatization and Transfer of Ownership (classroom)
Improve your overall understanding of the required actions and complexities involved in the transfer of airport operations or ownership from government entities to private sector investors and operators.
- English
Classroom
Airport Route Development and Commercial Management (classroom)
Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities.
- English
Classroom
Airport Security Operations Optimization (classroom)
Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures.
- English
- Español
Classroom
Airport Services - Passenger Handling (classroom)
Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards
- English
Classroom
Airport Slot Coordination: Policy and Regulation (classroom)
Develop a better and balanced understanding of the challenges that the aviation industry faces as a result of insufficient airport infrastructure across all regions of the world.
- English
