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Our #1 priority
Focusing on safety management, workplace safety, and best practice for civil aviation.

Safety is IATA’s top priority. Our training portfolio includes safety courses dedicated to airlines as well as diploma programs focused on safety management, workplace safety, and best practice for civil aviation. IATA has proactively transformed its safety training to leverage the power and flexibility of the digital age.

We are committed to promoting safer and more productive work environments across the industry, transferring this knowledge through our certified experts. No matter what your level, we design our training to help you stay current with compliance requirements, cultivate your technical, operational and executive management skills.


Use the filters to find courses and diplomas that will help you get ahead in your career

Found 83 courses and diplomas

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Human Factors in Ground Operations (LIVE virtual classroom)

Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.

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Human Factors in Ground Operations (classroom)

Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.

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Incident / Accident Prevention and Investigation (classroom)

Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents.

  • English
  • Español
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Incident / Accident Prevention and Investigation (LIVE virtual classroom)

Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents.

  • English
  • Español
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Integrated Aviation Management System - IAMS (classroom)

Learn how to use a system of systems approach to aviation safety, quality, risk and business management.

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Integrated Risk Management (IRM) Diploma

Through four courses, review IRM skills and theory to manage the multiple risks that affect aviation organizations and the industry.

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IOSA Internal Auditor (IIA) Advanced Diploma

Become an expert in Internal Auditing for IOSA (IATA Operational Safety Audit)

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IOSA Program Fundamentals (LIVE virtual classroom)

Giving you the basics of the IOSA audit program, which is a globally recognized standard for airline safety and quality

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IOSA Remote Oversight Procedures & Best Practices (LIVE virtual classroom)

Learn about the tools, processes and best practices you will need to conduct an effective virtual or blended “hybrid oversight”.

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ISAGO AGM GOSM – Aircraft Ground Movement (e-learning)

Learn how to define AGM’s specific scope and describe the ground operation procedures.

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ISAGO CGM GOSM – Basics of Cargo and Mail Handling (e-learning)

Learn how to define the scope and key terms in the CGM discipline, define the scope of the GSP’s operations, and identify your required tools to perform an audit.

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ISAGO Documentation and Training GOSM (e-learning)

Learn how to define key terms in the documentation and training from ORM sections 3 & 4 and LOD, PAB, HDL, AGM, CGM sections 3 & 4 of each discipline.

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ISAGO HDL GOSM – Aircraft Handling and Loading (e-learning)

Learn how to define the scope and key terms of the HDL discipline, define the scope of the GSP’s operations, and identify the required tools to perform an audit.

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ISAGO Induction (e-learning)

Learn how to define the scope and fundamental elements of the IATA Safety Audit for Ground Operations (ISAGO) program.

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ISAGO LOD GOSM - Load Control (e-learning)

Learn how to define the scope and operations processes of the IATA ISAGO LOD GOSM - Load Control program.

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ISAGO PAB GOSM – Passenger and Baggage (e-learning)

Learn how to define the scope and key terms of the PAB discipline and identify the required tools to perform an audit.

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Operational Risk Management (ORM) for CAAs and ANSPs (classroom)

Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process.

  • English
  • Français
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Passenger Agent Essentials Bundle (Digital Edition)

The combination of topics offered in these courses provides a detailed introduction to the role of passenger services agent with a focus on procedures and customer service.

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Ramp Handling Essentials Bundle (Digital Edition)

The combination of topics offers a 360 degree knowledge of airside activities with a focus on Safety, Emergency response, Marshalling and Aircraft Turnaround operations.

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Ramp Incident / Accident Investigation (LIVE virtual classroom)

Providing you with the necessary tools and techniques to investigate a ground operations (ramp) event.

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Ramp Incident / Accident Investigation (classroom)

Providing you with the necessary tools and techniques to investigate a ground operations (ramp) event.

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Risk Management Implementation (LIVE virtual classroom)

This course is an intensive hands-on course which will enable you to confidently identify and manage risks at the organization, department or station level.

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Risk Management Implementation (classroom)

This course is an intensive hands-on course which will enable you to confidently identify and manage risks at the organization, department or station level.

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Introduction to Risk-Based IOSA (LIVE virtual classroom)

Introducing the main features of the risk-based IOSA (RBI) program, which aims to enhance the safety and quality of airline operations.