We have training for senior and junior-level airport professionals in the areas of management, marketing, operations and security.

Our courses are taught by experienced industry practitioners, providing best practices and skills to help you overcome the increasing competition in the airport market.

 

Digital courses

Supporting the industry during the Covid-19 pandemic we have extended our course offering by introducing live-virtual classes for some of our classroom courses. See the list of Airport Planning, Operations and Management digital courses

Classroom schedule

See the schedule of Airport Planning, Operations and Management classroom training courses

 

Search courses and diplomas

Found 55 courses and diplomas

A-CDM in Airport and Ground Operations (Classroom, 3 days)

Learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations

  • English
  • Course

Advanced Airport Operations Diploma

For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.

  • English
  • Español
  • Français
  • Pусский
  • Diploma

Aircraft De-icing Operations Management (Classroom, 3 days)

Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities.

  • English
  • Course

Aircraft Marshalling and Ramp Hand Signals - eLearning - English

Learn the fixed wing aircraft marshalling and ramp hand signals based on the IATA Standards in the AHM and IATA IGOM

  • English
  • Course

Airport Business Management - University of Geneva (Classroom, 3 days)

Learn how to strategize marketing opportunities and competitive threats, and achieve goals by using performance management systems.

  • English
  • Course

Airport Certification and Infrastructure Standards (Classroom, 5 days)

Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations.

  • English
  • Español
  • Course

Airport Customer Service (Classroom, 3 days)

Drive a culture of excellence around customer service and communication.

  • English
  • Course

Airport Development and Infrastructure Design (Classroom, 5 days)

Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure.

  • English
  • Course

Airport Emergency Response Awareness - eLearning - English

As a member of the “airport community” understand the main components of an Emergency Response and illustrates how its challenges can be coped with

  • English
  • Course

Airport Extreme Weather Operations and Planning (Classroom, 4 days)

Explore planning tools and procedures to help your airport respond to adverse conditions. Learn how to establish a proactive culture across your operations and organization.

  • English
  • Course

Airport Financial Management (Classroom, 5 days)

Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations.

  • English
  • Course

Airport Marketing & Corporate Communications Strategies (Classroom, 5 days)

Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies.

  • English
  • Course

Airport Master Planning (Classroom, 5 days)

Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service.

  • English
  • Course

Airport Operations - Advanced (Classroom, 5 days)

Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements.

  • English
  • Español
  • Course

Airport Operations Flow Planning and Optimization (Classroom, 3 days)

Good planning and analytics are key in optimizing all the operational areas at an airport.

  • English
  • Course

Airport Operations Foundation Diploma

This Diploma is designed to address the audience of prospective Airport and Ground Operations professionals. The variety of available courses gives the opportunity to identify the key areas required to be able to perform task safely and efficiently.

  • English
  • 中文
  • Diploma

Airport Operations Fundamentals

Starting a career or wishing to expand your knowledge in airports? Get the essential knowledge you need to succeed.

  • English
  • 中文
  • Course

Airport Operations Fundamentals for the Leadership & Management Training Program

Starting a career or wishing to expand your knowledge in airports? Get the essential knowledge you need to succeed

  • English
  • Course

Airport Privatization and Transfer of Ownership (Classroom, 3 days)

Improve your overall understanding of the required actions and complexities involved in the transfer of airport operations or ownership from government entities to private sector investors and operators.

  • English
  • Course

Airport Route Development and Commercial Management (Classroom, 5 days)

Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities.

  • English
  • Course

Airport Security Operations Optimization (Classroom, 5 days)

Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures.

  • English
  • Español
  • Course

Airport Services - Passenger Handling (Classroom, 5 days)

Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards...

  • English
  • Course

Airport Slots and Coordination (Classroom, 3 days)

Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators.

  • English
  • Español
  • Français
  • Pусский
  • Course

Airport Strategic Management Diploma

Combine courses in the areas of planning, management and business development for a complete overview of airport strategy.

  • English
  • Diploma