Cargo Experts Conference Session Presentations

Wednesday, 24 September 2025 Presentations (PDF)

PHARMA

Presentation Title speakers
Air Cargo Market Dynamics and Emerging Needs
Andre Majeres, Head E-Commerce and Cargo Operations, IATA 
Updated AWB IATA Service Levels and Advanced Cold Chain Logistics for 2-8°C Shipments
Werner Stilmant, Senior Manager, Vaccine Distribution & Cold Chain, GSK 
Digitalizing Compliance: How a Purpose-Built eQMS Transforms Quality Management in Pharmaceutical Air Cargo
Navot Hirschhorn, Managing Director, PharmaGDP 

Transforming Healthcare Delivery: A Logistics Provider’s Perspective on Data-Driven Innovation (Joint Session with DIGITAL)

Andy Faes, Regional Manager Healthcare Vertical Europe, Expeditors 

Rethinking Supply Chain Control in the Digital Era (Joint Session with DIGITAL)

Mohamed Nouh, Head of Sales - Software & IoT, SkyCell

 

OPS

Presentation Title speakers
Air Cargo Outlook
Brendan Sullivan, Global Head of Cargo, IATA 
Challenges in Cargo Operations Brendan Sullivan, Global Head of Cargo, IATA 
General Cargo Handling - What's New
Matthew Tang, Senior Manager, E-Commerce & Cargo Operations, IATA 
Special Cargo Requirements – What’s New
Maria Jitomirski, Manager Special Cargo, IATA 
Journey of a Pet in Cabin
Maria Jitomirski, Manager Special Cargo, IATA 

Toward a Unified Fire Test Standard for ULDs and Lithium Batteries

James Moore, Engineering Manager - Cargo, AmSafe Bridport 

Toward a Unified Fire Test Standard for ULDs and Lithium Batteries

Manoj Menon, Manager, ULD Logistics, Emirates 

Special Loads, Shared Responsibility: Securing Flight Safety Across the Supply Chain

Muhammad Salman Berlas, Lead Cargo Special Loads Officer, Qatar Cargo
Unit Load Devices (ULD) Handling – What’s New
Manoj Menon, Manager, ULD Logistics, Emirates 
Aviation Cyber Security
Patrick Mana, EATM-CERT Manager, Cybersecurity Program Manager, EUROCONTROL 

 

CCLP

Presentation Title speakers

Montreal Convention of 1999: Impacts of the New Liability Limit

Optimizing Cargo Claims: From Investigation to Insight

From Shipper to Agent: Understanding Forwarders’ Role

  • Carlos Tornero, Director Legal Services, IATA
  • Bart Banino, Partner, Condon & Forsyth LLP 
  • Katharina De Resseguier, Counsel, Arnecke Sibeth Dabelstein 

More than just Cargo: Protecting Pharma in the Sky and on the Ground (Joint Session with PHARMA)

Nina Heinz, Service Delivery Director, MSC Air Cargo 

Future of Claims Handling: Artificial Intelligence, Robotic Process Automation, Customer Experience, and Emerging Trends

  • Cynthia Lew, Claims Manager, Air France KLM Martinair Cargo
  • Dennis Rogier, Claims Consultant, Air France KLM Martinair Cargo 

Streamlining Customs Compliance: development of a regional Unified Customs Solution to Facilitate Compliance and Prevent Claims

Nathan Goethals, Project Manager, Air Cargo Belgium 

 

DIGITAL

Presentation Title speakers
Keynote Address on Digital Transformation
Arun Luykx, Digital Development Manager Cargo, Brussels Airport 
Reimagining Tomorrow: A Keynote on Digital Innovation
Janet Wallace, Managing Director Cargo Operations & Transformation, Air Canada 
Updates on the ONE Record standard
  • Niclas Scheiber, Business Analyst, CHAMP Cargosystems 
  • Marie Seco-Köppen, Executive Director, CargoIQ 

Data in Motion: Smart ULD Program Featuring Advanced Digital Readers

  • Gentjan Protoduari, General Manager, Digital Transformation, Air Canada
  • Paul Rodwell, International Business Development, OnAsset 
  • Bas Vermeer, Chief Information Officer, Unilode Aviation Solutions
  • Janet Wallace, Managing Director Cargo Operations & Transformation, Air Canada 

One API to File Them All: PLACI Customs with One Record

  • Murat Gurdogan, Development Manager, Hitit 
  • Can Okcabollu, Senior Business Analyst, Hitit 

Unlocking ONE Record – From Theory to Real Production Benefits

  • Ajith Pancily Poothiyot, Lead Manager & Head - Special Initiatives, IBS Software
  • Moritz Köhler, Head of Fulfillment Digitization, Lufthansa Cargo 

CargoCoPilot: the AI Unified Agent on ONE Record

Matt Petot, Founder & CEO, CargoAi 

Value of Agentic AI in Pharma Logistics (Joint Session with PHARMA)

Jörn Herrmann, Senior Expert, Manufacturing and Supply Chain Practice, McKinsey & Company 

Thursday, 25 September 2025 Presentations (PDF)

PHARMA

Presentation Title speakers
Intelligent Life-Saving Air Corridors
Yulia Celetaria, Global Director Pharma, Healthc'Air  
How a Digital Cold Chain helps to make the Pharma Supply Chain more cost-efficient and greener
Stefan Braun, Managing Director, SmartCAE 
Optimizing Capacity in a Changing Market
Chas Petty, Head of Pharma Sales, the Americas, Delta Air Lines 

Thermal Packaging and Temperature-Controlled Container alone is not enough!

Bourji Mourad, Director, Global Leasing & Market Development, Sonoco ThermoSafe 

Temperature Control and Sustainable Cold Chain Innovation

Clariss Kaya, Strategic Account Manager, Envirotainer 

Panel Discussion: Temperature Control, Sustainable Cold Chain, Collaboration, Compliance and Innovation

  • Stavros Evangelakakis, Chairman, The Cool Chain Association
  • Clariss Kaya, Strategic Account Manager, Envirotainer 
  • Bourji Mourad, Director, Global Leasing & Market Development, Sonoco ThermoSafe 
  • Wim Rauws, Global Air Logistics Healthcare Product Lead, Kuehne Nagel 

The Global Aspects of Today Driving the Healthcare of Tomorrow: Where Needs Meet Innovation

 Frank Van Gelder, Secretary General, Pharma.Aero 

Precision Therapy Logistics

Davide Scatorchia, Project Manager, Air Cargo Belgium 

Transforming Air Cargo for Cell and Gene Therapies

Patrick Delmas, Global Operational Excellence Director, CRYOPDP

Elevating Air Pharma: Strategy and Roadmap

  • Andre Majeres, Head E-Commerce and Cargo Operati ons, IATA 
  • Joanne Williams, Global Quality Assurance Manager, IAG Cargo 

 

OPS

Presentation Title speakers
E-Commerce Outlook
Andre Majeres, Head E-Commerce and Cargo Operations, IATA 
Strengthening Cargo Safety Compliance: ISAGO’s Shift to ICHM
Marc Völkl, Manager Smart Facility and ONE Source, IATA 

From Standards to Excellence: How Certifications Drive Compliance, Safety, and Transparency

  • Marc Völkl, Manager Smart Facility and ONE Source, IATA
  • Sima Abdi, Global Air Logistics Healthcare Product Lead, Kuehne+Nagel
  • Mr. Arnaud De Bakker, MD, Consultant, IATA IV, instructor, LADEBA Consulting
  • Nick Harrold, Head Of Global Cargo Standards, Menzies Aviation 
 Airport Development (ADRM) - What's New  Andre Majeres, Head E-Commerce and Cargo Operations, IATA 
Sustainability on the ground
Nick Harrold, Head Of Global Cargo Standards, Menzies Aviation
Cargo Training - What's New

Isabelle Borli, General Manager, Ahlex 

Cargo Training - What's New

Elizaveta Lesman, Manager Cargo Operations and Engagement, IATA 

The Future of Air Cargo: Operational Excellence and Technology Trends (Joint with DIGITAL)

Matthew Tang, Senior Manager, E-Commerce & Cargo Operations, IATA 

Autonomous Handling from Truck to Belly: R&D Insights from the Digital Testbed for Air Cargo (DTAC) (Joint with DIGITAL)

Manuel Wehner, Research Associate Aviation Logistics, Fraunhofer Institute for Material Flow and Logistics (IML) 

Transforming Air Cargo: The Power of Automation (Joint with DIGITAL)

Suraj Nair, Founder and CEO, Speedcargo Technologies 

Digital Solutions – What’s New (Joint Session with DIGITAL)

David Wall, Global Director, Cargo & Safety Solutions, IATA 

 

CCLP

Presentation Title speakers
Premium Cargo Tracking
Andress Lam, Head of Cargo Digital, Cathay Cargo 
Judges' Corner
Rainer Amann, Partner, Urwantschky Dangel Borst PartmbB 
Global Air Cargo Outlook - Navigating the skies ahead
Brendan Sullivan, Global Head of Cargo, IATA 

 

DIGITAL

Presentation Title speakers
Keynote on AI
Phaedra den Hertog, Customer Success Officer, Awery Aviation Software 

How AI-driven innovations are transforming pricing in air cargo

Julien Triay, Commercial Vice President - Airlines & Payments, Webcargo by Freightos

From Data to Decisions: How AI is reshaping cargo risk management

Gaetan van Diemen, VP Products, Pandora Intelligence 

Strategies and potential of AI for customs processes

Darren Hart, Programme Director, United Kingdom Border Force 

Introduction to the CSD and IATA's reform initiative

Nick Lawrence-Taylor, Senior Manager Cargo Security, International Air Transport Association 

Implementing standards through open source: the power of an OS air cargo community

Martin Schulze, CEO, BusinessCode GmbH 

The Potential of Open Source: Real-World Examples in Air Cargo

Oliver Ditz, Project Manager Digital Air Cargo, Fraunhofer IML 

eCMR

Benjamin Eggert, Senior Project Manager, Iteratec 

Smart Build-Up Tool: Driving Load Planning Optimization at LCAG (Joint Session with OPS)

Tim Steinebach, Head of Fulfillment Framework, Lufthansa Cargo